Privacy Policy
PRIVACY POLICY
Effective Date: 15 August 2026
Last Updated: 15 August 2026
Website: www.wearlm.com
Brand: LM STUDIO
At LM STUDIO, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how LM STUDIO collects, uses, stores, processes, and protects information when you visit, browse, register on, or make a purchase through www.wearlm.com.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you use our website, we may collect the following information.
A. Personal Information
When you place an order, create an account, contact us, or interact with our website, we may collect:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping/delivery address
- PIN code
- Order details
- Payment-related information
- Customer support communications
- Information voluntarily provided by you
B. Order Information
When you purchase a product, we may collect information relating to:
- Products purchased
- Product size, colour, and quantity
- Order number
- Order date
- Delivery information
- Return, exchange, cancellation, and refund information
- Transaction status
C. Payment Information
Payments may be processed through third-party payment gateways.
Depending on the payment method used, payment service providers may process information such as card, UPI, banking, or other transaction details.
LM STUDIO does not intentionally store complete debit/credit card numbers, CVV numbers, PINs, or other sensitive payment credentials on its own website servers.
Payment information may be processed directly by authorised payment service providers in accordance with their own privacy and security practices.
D. Technical Information
When you visit our website, certain technical information may automatically be collected, including:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Referring website
- Approximate location information derived from technical data
- Date and time of website access
- Device and browser identifiers
- Website interaction information
This information helps us operate, secure, analyse, and improve our website.
2. HOW WE USE YOUR INFORMATION
We may use collected information for legitimate business purposes, including:
Order Processing
To:
- Process and confirm orders.
- Verify customer information.
- Arrange product delivery.
- Provide order updates.
- Process cancellations, returns, exchanges, and refunds.
Customer Support
To:
- Respond to questions and requests.
- Resolve complaints.
- Handle return and refund requests.
- Provide after-sales support.
- Communicate regarding your orders.
Website Improvement
To understand how customers use our website and improve:
- Website functionality
- Product presentation
- User experience
- Navigation
- Performance
- Services
- Content
Security & Fraud Prevention
We may use information to:
- Detect suspicious activity.
- Prevent fraudulent transactions.
- Protect our website and customers.
- Investigate security incidents.
- Enforce our Terms & Conditions.
Marketing & Communications
Where permitted by applicable law and where appropriate, we may use your contact information to send:
- Product updates
- New collection announcements
- Promotional offers
- Discounts
- Brand communications
- Other marketing communications
You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.
3. COOKIES & SIMILAR TECHNOLOGIES
LM STUDIO may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember preferences.
- Keep items in your shopping cart.
- Maintain website functionality.
- Understand website traffic.
- Analyse website performance.
- Improve user experience.
- Support marketing and advertising activities where applicable.
Some cookies may be placed by third-party service providers.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.
4. THIRD-PARTY SERVICE PROVIDERS
LM STUDIO may work with trusted third-party service providers to operate our business.
These may include providers for:
- Payment processing
- Shipping and logistics
- Website hosting
- Website analytics
- Customer communication
- Marketing
- Advertising
- Fraud prevention
- Technology and IT services
These service providers may have access to information only to the extent reasonably necessary to perform services on our behalf and subject to applicable contractual, legal, and security requirements.
5. SHIPPING & LOGISTICS PARTNERS
To deliver your order, we may share necessary information with logistics and courier partners.
This may include:
- Customer name
- Mobile number
- Delivery address
- PIN code
- Order information
This information is shared for purposes such as shipment processing, delivery, tracking, and customer communication.
6. PAYMENT SERVICE PROVIDERS
Payments may be handled by third-party payment gateways or financial service providers.
When you make a payment, the relevant provider may collect and process payment information according to its own privacy policy and applicable laws.
LM STUDIO does not control the independent privacy practices of third-party payment providers.
7. INFORMATION SHARING
We do not sell your personal information to third parties for their independent commercial use.
We may share information where reasonably necessary with:
- Payment processors
- Courier and logistics companies
- Technology service providers
- Website hosting providers
- Analytics providers
- Customer support providers
- Marketing service providers, where applicable
- Professional advisers
- Government authorities or law-enforcement agencies where legally required
We may also disclose information where necessary to:
- Comply with applicable laws.
- Respond to lawful requests.
- Protect our rights and property.
- Prevent fraud or abuse.
- Protect the safety of customers, employees, or others.
- Investigate security incidents.
8. DATA SECURITY
LM STUDIO takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Processing orders
- Providing customer support
- Managing returns and refunds
- Maintaining business and transaction records
- Complying with legal and regulatory requirements
- Resolving disputes
- Preventing fraud
- Enforcing agreements
When information is no longer reasonably required, it may be deleted, anonymised, or securely disposed of, subject to applicable legal requirements.
10. YOUR RIGHTS
Subject to applicable law, you may have rights relating to your personal information, including the right to:
- Request access to certain personal information held by us.
- Request correction of inaccurate information.
- Request updating of incomplete information.
- Withdraw consent where processing is based on consent.
- Request deletion of personal information where legally applicable.
- Raise concerns regarding the processing of your personal information.
- Opt out of certain marketing communications.
Some requests may be subject to legal or regulatory limitations.
To protect customer accounts and personal information, we may need to verify your identity before processing certain requests.
11. MARKETING COMMUNICATIONS
If you have provided your contact information and where permitted by applicable law, LM STUDIO may contact you regarding:
- New products
- Offers
- Discounts
- Collections
- Promotions
- Brand updates
You may unsubscribe from marketing emails by using the unsubscribe link provided in the email.
You may also contact LM STUDIO to request that promotional communications be stopped.
Please note that even after opting out of marketing communications, you may still receive essential transactional communications relating to orders, payments, delivery, returns, refunds, security, or your account.
12. CHILDREN’S PRIVACY
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly seek to collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
13. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, applications, social media platforms, payment services, or other external services.
If you visit a third-party website, its own privacy policy and terms may apply.
LM STUDIO is not responsible for the privacy practices, content, security, or policies of third-party websites.
14. SOCIAL MEDIA
LM STUDIO may maintain or use social media platforms for communication, marketing, and brand engagement.
Interactions with LM STUDIO through third-party social media platforms may be subject to the privacy policies and terms of those platforms.
Please review the relevant platform’s privacy policy before providing personal information through those services.
15. DATA TRANSFERS
Depending on the service providers and technologies used by LM STUDIO, personal information may be processed or stored in locations outside your immediate location.
Where personal information is transferred or processed by third parties, we take reasonable steps to ensure that appropriate contractual, technical, and organisational safeguards are applied, subject to applicable law.
16. DATA BREACHES & SECURITY INCIDENTS
If LM STUDIO becomes aware of a personal data breach or security incident affecting personal information, we will take reasonable steps to investigate, contain, mitigate, and address the incident.
Where notification is required under applicable law, we will provide the required notification to affected individuals and/or relevant authorities in accordance with applicable legal requirements.
17. ACCURACY OF INFORMATION
You are responsible for ensuring that the information you provide to LM STUDIO is accurate and up to date.
If your name, mobile number, email address, shipping address, or other relevant information changes, you should provide updated information where necessary.
LM STUDIO is not responsible for delivery or communication issues caused by incorrect information supplied by the customer.
18. CHANGES TO THIS PRIVACY POLICY
LM STUDIO may update this Privacy Policy from time to time to reflect:
- Changes in our business practices.
- Changes to website functionality.
- Changes in technology.
- Changes in applicable laws or regulations.
- Changes in our service providers.
The updated Privacy Policy will be published on this page with a revised “Last Updated” date.
We encourage you to periodically review this page.
19. GOVERNING LAW
This Privacy Policy shall be governed by and interpreted in accordance with applicable laws of India.
Any dispute relating to this Privacy Policy shall be subject to applicable jurisdiction and dispute-resolution mechanisms under Indian law.
20. CONTACT US
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact LM STUDIO through the customer support/contact details available on our website.
LM STUDIO
Website: www.wearlm.com
When contacting us regarding your personal information, please provide sufficient details to help us identify your request and verify your identity where necessary.
POLICY ACKNOWLEDGEMENT
By using www.wearlm.com, you acknowledge that you have read and understood this Privacy Policy.
Effective Date: 15 August 2026
Last Updated: 15 August 2026