TERMS & CONDITIONS

Effective Date: 15 August 2026
Website: www.wearlm.com
Brand: LM STUDIO

Welcome to LM STUDIO. These Terms & Conditions govern your access to and use of the LM STUDIO website, www.wearlm.com, and your purchase of products through our website.

By accessing, browsing, registering on, or purchasing from our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

1. About LM STUDIO

LM STUDIO is a fashion and lifestyle brand offering products including apparel, accessories, and other products made available through our online store.

Throughout these Terms & Conditions, the words “LM STUDIO,” “we,” “us,” and “our” refer to LM STUDIO, while “you,” “customer,” and “user” refer to any person accessing or purchasing from the website.

2. Eligibility

By using this website, you confirm that:

• You are legally capable of entering into a binding agreement under applicable law.
• The information provided by you is accurate and complete.
• You will use the website only for lawful purposes.
• You will not use the website to engage in fraudulent, abusive, or unlawful activities.

If you are purchasing on behalf of another person or organisation, you confirm that you have the authority to do so.

3. Website Usage

You agree not to:

• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorised access to our website, systems, or accounts.
• Interfere with the security or operation of the website.
• Copy, reproduce, modify, distribute, or commercially exploit website content without written permission.
• Upload or transmit malicious software, viruses, or harmful code.
• Use automated systems to scrape or collect website information without our permission.
• Place fraudulent or fictitious orders.

We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms have been violated.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, measurements, specifications, and other information displayed on the website are accurate.

However:

• Actual colours may vary slightly depending on your device’s display.
• Minor variations in measurements may occur.
• Product images may contain styling or presentation elements that are not included with the purchased product.
• Product specifications may be updated from time to time.

Such minor variations that do not materially affect the product will not ordinarily be considered a defect.

5. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit the quantity of products available for purchase.
• Discontinue products.
• Modify product specifications.
• Correct product or pricing errors.
• Cancel an order where the product is unavailable or cannot be fulfilled.

If an order is cancelled by us after payment has been received, the applicable amount paid for the cancelled order will be refunded through the original or applicable payment method.

6. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice. However, the price applicable to an accepted order will generally be the price displayed at the time the order was placed, subject to obvious technical or pricing errors.

Where applicable, taxes, shipping charges, discounts, promotional offers, or other charges will be displayed during checkout.

7. Orders

When you place an order on our website, you are making an offer to purchase the selected products.

An order confirmation does not necessarily constitute final acceptance of the order. We reserve the right to accept, reject, or cancel an order where appropriate.

An order may be cancelled due to circumstances including:

• Product unavailability.
• Incorrect pricing or product information.
• Payment failure.
• Suspected fraudulent activity.
• Incorrect or incomplete shipping information.
• Delivery restrictions.
• Other circumstances beyond our reasonable control.

If payment has already been received for an order cancelled by LM STUDIO, the eligible amount will be refunded.

8. Customer Information

You are responsible for providing accurate information including:

• Full name
• Mobile number
• Email address
• Complete delivery address
• PIN code
• Any other information required to process the order

LM STUDIO will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

9. Payment

We may offer multiple payment methods through third-party payment service providers.

By making a payment, you confirm that you are authorised to use the selected payment method.

LM STUDIO does not store complete payment card information unless specifically permitted and required under applicable law and payment regulations.

Payment processing may be subject to the terms and privacy policies of the relevant payment service provider.

10. Shipping & Delivery

Orders are shipped to serviceable locations within the applicable delivery area displayed at checkout.

Estimated delivery timelines may vary depending on:

• Delivery location
• Product availability
• Courier operations
• Weather conditions
• Public holidays
• Natural events
• Operational disruptions
• Other circumstances outside our reasonable control

Delivery estimates are indicative and may not always be guaranteed.

Customers should ensure that someone is available to receive the shipment where required.

11. Delivery Issues

If a package appears damaged, tampered with, or materially different from what was ordered, customers are advised to document the condition of the package and contact LM STUDIO as soon as possible.

For certain issues, we may request photographs, videos, packaging details, order information, or other evidence to investigate the matter.

12. Returns, Exchanges & Refunds

Returns, exchanges, replacements, and refunds are governed by our Return & Refund Policy published on this website.

Please review that policy before placing an order.

Nothing in our Return & Refund Policy is intended to limit any rights available to consumers under applicable law.

13. Promotional Offers

LM STUDIO may occasionally offer discounts, promotional codes, coupons, bundles, or other promotional benefits.

Unless specifically stated:

• Promotional offers cannot be combined.
• Offers may have eligibility requirements.
• Offers may have expiry dates.
• Promotional benefits may not be transferable.
• LM STUDIO may withdraw or modify a promotional offer where permitted by law.

Specific terms applicable to a promotion will prevail over general promotional terms.

14. Intellectual Property

All content available on www.wearlm.com, including but not limited to:

• LM STUDIO name and branding
• Logos
• Product photographs
• Graphics
• Product descriptions
• Website design
• Text
• Videos
• Illustrations
• Layouts
• Marketing materials

is owned by or licensed to LM STUDIO and is protected under applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

15. User Reviews & Content

Where the website permits customers to submit reviews, photographs, comments, feedback, or other content, you agree that:

• The content is truthful and based on your genuine experience.
• You have the right to submit the content.
• The content does not violate any law or third-party rights.
• The content does not contain abusive, defamatory, threatening, obscene, or fraudulent material.

By submitting content, you grant LM STUDIO a non-exclusive, royalty-free right to use, reproduce, display, and publish the submitted content for legitimate business and promotional purposes, subject to applicable law.

16. Third-Party Services

Our website may use third-party services such as:

• Payment gateways
• Courier and logistics providers
• Analytics services
• Website hosting providers
• Marketing platforms
• Communication services

Third-party services may operate under their own terms and privacy policies.

LM STUDIO is not responsible for independent acts or omissions of third-party service providers beyond our reasonable control.

17. Website Availability

We aim to keep our website available and functional; however, uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable due to:

• Maintenance
• Technical problems
• Server issues
• Security incidents
• Updates
• Internet or network failures
• Circumstances beyond our reasonable control

18. Limitation of Liability

To the extent permitted by applicable law, LM STUDIO will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or purchase of products.

Nothing in these Terms is intended to exclude or restrict liability that cannot legally be excluded or restricted under applicable law.

19. Force Majeure

LM STUDIO will not be responsible for failure or delay in performing obligations where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, epidemics, government restrictions, strikes, transportation disruptions, technical failures, war, civil disturbances, or other unforeseen events.

20. Privacy

Your use of the website is also subject to our Privacy Policy.

We collect and process personal information in accordance with applicable laws and our published Privacy Policy.

21. Changes to These Terms

LM STUDIO may update these Terms & Conditions from time to time.

Changes will become effective when published on the website unless otherwise stated.

You should periodically review this page for updates.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Subject to applicable consumer protection laws, courts having appropriate jurisdiction in India shall have jurisdiction over disputes arising from these Terms.

23. Contact Us

For questions, concerns, complaints, or assistance relating to these Terms & Conditions, please contact LM STUDIO through the customer support/contact details published on www.wearlm.com.

LM STUDIO
Website: www.wearlm.com

RETURN & REFUND POLICY

Effective Date: 12 August 2026
Website: www.wearlm.com
Brand: LM STUDIO

At LM STUDIO, we want you to have a smooth shopping experience. Eligible products purchased directly from www.wearlm.com may be returned within 3 days from the date of delivery, subject to the conditions mentioned below.

1. 3-Day Return Window

Customers may request a return within 3 days from the date on which the order is delivered.

The return request must be raised within this 3-day period. Requests submitted after the 3-day return window may not be accepted, except where a different remedy is required under applicable law.

Example: If your order is delivered on 10 August, the return request must be raised by 13 August.

2. Products Eligible for Return

A product may be eligible for return where:

• The wrong product was delivered.
• The product is damaged or defective.
• The product received is materially different from the product ordered.
• The product has a manufacturing defect.
• The wrong size or colour was delivered due to an LM STUDIO fulfilment error.

Return eligibility is subject to verification.

3. Product Condition

For a return to be accepted, the product should generally be:

• Unworn.
• Unwashed.
• Unused.
• Free from stains, perfume, makeup, odour, or other marks.
• In original condition.
• Accompanied by original tags and labels.
• Returned with original packaging and accessories, where applicable.

Products that have been worn, washed, altered, damaged, or misused may not qualify for return unless the issue is covered by applicable consumer law.

4. How to Raise a Return Request

To initiate a return, contact LM STUDIO through the customer support/contact channel provided on www.wearlm.com.

Please provide:

• Order number
• Customer name
• Registered mobile number or email address
• Product name
• Reason for return
• Photographs/videos, where requested

For damaged or defective products, LM STUDIO may request clear photographs or an unboxing video for verification.

5. Return Verification

Once a return request is submitted, LM STUDIO may review the request and supporting information.

Where necessary, the returned product will be inspected to verify that it meets the return conditions.

A return request being submitted does not automatically guarantee approval.

6. Refund

Once an eligible returned product is received and successfully verified, the applicable refund will be initiated.

The refund may be processed through the original payment method or another appropriate method, depending on the payment method used.

The time taken for the refund to reflect in your bank account, card, UPI account, or other payment method may vary depending on the relevant payment provider or financial institution.

7. Wrong or Defective Product

If you receive a wrong, damaged, defective, or materially different product, please contact LM STUDIO within 3 days of delivery.

After verification, LM STUDIO may provide an appropriate remedy, which may include:

• Replacement
• Exchange
• Refund
• Another remedy required under applicable law

8. Size & Change-of-Mind Returns

Size-related or change-of-mind returns are subject to the specific return/exchange terms displayed on the relevant product page.

Customers should carefully check the available size chart, product measurements, colour information, and product details before placing an order.

9. Return Pickup

Where return pickup is available, LM STUDIO or its logistics partner may arrange pickup from the delivery address.

The customer must ensure that the correct product is securely packed and available for collection.

If pickup is unavailable in a particular location, alternative return instructions may be provided where applicable.

10. Non-Returnable Products

Returns may not be accepted where:

• The 3-day return period has expired.
• The product has been worn or washed.
• The product has been altered or modified.
• The product has been damaged after delivery due to misuse.
• Tags or labels have been removed, where their presence is required for return eligibility.
• The product is returned without required accessories or components.
• The returned product is materially different from the product supplied by LM STUDIO.

These restrictions are subject to rights that cannot legally be excluded under applicable law.

11. Important

Please inspect your order immediately after delivery.

If there is any issue with your order, contact LM STUDIO as soon as possible and within 3 days of delivery.

Once the 3-day return period has expired, the return request may no longer be eligible, except where applicable law provides otherwise.

12. Consumer Rights

This policy does not limit any mandatory rights available to consumers under applicable Indian laws.

Where applicable law provides a consumer with a right to a refund, replacement, return, cancellation, or other remedy, such rights will continue to apply.

13. Contact Us

For return, replacement, exchange, or refund assistance, please contact LM STUDIO through the customer support/contact details available on:

www.wearlm.com

Please keep your order number and registered contact details ready when contacting customer support.

LM STUDIO
Website: www.wearlm.com

Last Updated: 15 August 2026